ABSTRACT
Background: Access to health care services is one of the important preconditions for ensuring good health that is influenced by many socio-demographic characteristics of the individual population as well as policy interventions. The main objective of this study was to identify the factors that determine healthcare service utilization in rural area of Bangladesh.Methods: A cross-sectional descriptive study was carried out in the Rangpur union of Dumuria Upazila of Khulna division in Bangladesh. Data were collected from 195 household heads administering a structured questionnaire. The study applies principal component analysis (PCA) for determining the factors that affect health care services utilization.Results: Need factors (chronic diseases, disability, child sickness, and old aged parents) play the pivotal role to utilize the health care services. The second important factor that contributes to access to health care services is enabling factors consisting of income, distance to the nearest health care center, health cards/health insurance, land ownership, types of latrine use, and membership in a community group. The predisposing factors i.e. age, sex, religion, occupation and education have the least significant role in utilizing health care services.Conclusions: Utilization of health care services depends mostly on the perception and attitudes of people towards disease and disability. So, policy interventions should be taken to raise awareness among people along with regular monitoring of the activities of health care providers.